Effective Date: 11/01/2025
Last Updated: 07/14/2026

These Terms of Service (“Terms”) govern your access to and use of Guardian Maintenance’s services, website, communications, and equipment rentals. By requesting services, submitting information, or communicating with Guardian Maintenance (“Guardian,” “we,” “our,” or “us”), you agree to be bound by these Terms.

If you do not agree to these Terms, do not use our services.

1. Services Provided

Guardian Maintenance provides property maintenance, repair services, emergency response support, and equipment rentals, including but not limited to portable air-conditioning units, heaters, dehumidifiers, fans, and related equipment (“Services”).

Services may be performed by Guardian employees or independent service providers selected and coordinated by Guardian in accordance with these Terms.

2. Independent Service Provider

Guardian Maintenance operates as an independent maintenance and vendor company. Guardian is not:

• A property owner
• A property manager
• An insurer
• A warranty company
• A utility provider

Guardian Maintenance is not responsible for landlord-tenant disputes, lease enforcement, habitability determinations, or property ownership obligations.

2A. Independent Service Providers and Limited-Scope Handyman Services

Guardian Maintenance may perform Services through employees or independent service providers selected and coordinated by Guardian. Independent service providers are separate businesses and are responsible for their personnel, tools, work methods, workmanship, acts, and omissions.

For routine, non-licensed handyman work, Guardian may assign an approved independent service provider who does not maintain a separate commercial general liability insurance policy. Limited-scope handyman work may include furniture assembly, standard television mounting, installation of pictures, shelves, blinds, curtains, and hardware, minor drywall patching, touch-up painting, weatherstripping, minor cosmetic repairs, and similar non-licensed tasks.

Limited-scope handyman work does not include electrical, plumbing, HVAC, gas, roofing, structural work, water mitigation, mold remediation, hazardous-material work, work requiring an occupational license, or other services Guardian classifies as elevated risk.

By requesting or authorizing Services, the Customer authorizes Guardian to select and assign an appropriate employee or independent service provider based on the scope of work, qualifications, experience, availability, service history, and Guardian’s internal risk classification.

Guardian does not represent that every independent service provider maintains separate commercial general liability insurance unless Guardian confirms that status in writing. Providers approved for limited-scope handyman work remain contractually responsible for loss or damage caused by their own negligence, misconduct, unauthorized work, or breach of their agreement with Guardian.

A Customer who requires a service provider with separate commercial general liability insurance must notify Guardian in writing before the provider is assigned. Such a requirement may affect provider availability, scheduling, and pricing.

Nothing in this Section excludes or limits any responsibility that cannot lawfully be excluded or limited.

3. Service Requests & Authorization

By submitting a service request, you authorize Guardian Maintenance to:

• Enter the property as permitted
• Perform requested or necessary work
• Assign Guardian employees or independent service providers, including subcontractors, as Guardian determines appropriate for the requested Services
• Communicate via phone, email, or SMS

Emergency services are handled on a best-effort basis and do not guarantee immediate resolution.

4. Estimates & Scope of Work

• Estimates are based on initial information and may change after inspection
• Additional repairs may require approval
• Guardian may pause work if scope changes materially
• Hidden conditions, code requirements, or safety issues may affect pricing

Guardian Maintenance is not responsible for pre-existing conditions or concealed defects.

5. Equipment Rentals

A. Ownership & Use

• All rental equipment remains the property of Guardian Maintenance
• Equipment must be used only as intended
• Equipment may not be modified, relocated, or sub-rented

B. Responsibility

Customers are responsible for:
• Proper use and care
• Damage, loss, or theft
• Electrical compatibility and safe placement

C. Charges

• Rental fees are billed daily or weekly
• Late returns may incur additional charges
• Damaged or missing equipment may be billed at replacement value

6. Payment Terms

• Payment terms are disclosed prior to service
• Invoices are due per stated terms
• Late or unpaid balances may result in service suspension
• Guardian Maintenance may pursue collection of unpaid balances

Guardian is not obligated to continue service for accounts in default.

7. SMS Messaging Terms (A2P Required)

By providing your mobile number and opting in, you consent to receive SMS messages from Guardian Maintenance related to services, scheduling, emergency notifications, and account updates.

• Message frequency may vary
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

8. Access & Safety

• Customer must provide safe and legal access to the property
• Guardian may refuse or stop work if unsafe conditions exist
• Guardian is not responsible for delays caused by denied access, pets, utilities, or site conditions

9. Limitation of Liability

To the fullest extent permitted by law:

• Guardian Maintenance is not liable for indirect, incidental, or consequential damages
• Guardian is not responsible for utility outages, weather delays, or third-party failures
• Liability is limited to the amount paid for the specific service rendered

10. Indemnification

You agree to indemnify and hold harmless Guardian Maintenance, its owners, employees, and contractors from claims, damages, losses, or expenses arising from:

• Misuse of equipment
• Failure to disclose property conditions
• Violation of these Terms
• Third-party claims related to service access or authorization

11. Warranty Disclaimer

Services are provided “as-is” and “as available.” Guardian Maintenance makes no warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

12. Force Majeure

Guardian Maintenance is not liable for delays or failures caused by events beyond reasonable control, including but not limited to:

• Weather events
• Natural disasters
• Utility outages
• Government actions
• Supply chain disruptions

13. Termination of Services

Guardian Maintenance reserves the right to:

• Refuse service
• Suspend ongoing work
• Terminate service relationships

for non-payment, unsafe conditions, abusive behavior, or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the state in which services are performed, without regard to conflict-of-law principles.

15. Modifications

Guardian Maintenance may update these Terms at any time. Continued use of services after updates constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms or Guardian’s Services, contact us at:

Guardian Maintenance
📞 Phone: (726) 213-5360
📧 Email: [email protected]
🌐 Website: guardianmaintenancegroup.com